Terms and Conditions

Introduction: State that these Terms and Conditions (“Terms,” “Agreement”) govern your use of the website www.koffista.com and the purchase of products from Koffista.
Acceptance: Clearly state that by accessing or using any part of the site, you agree to be bound by these Terms. If you disagree, you must not use the website.
Governing Law: Explicitly state that this Agreement shall be governed by the laws of India, and that all disputes are subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

Age Restriction: You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase.
Product Description: State that we make every effort to display the products (e.g., coffee, equipment) as accurately as possible, but colors and sizes may vary due to monitor displays or natural variation in coffee beans.
Product Use: Specify that the products are intended for personal, non-commercial use.
Order Cancellation/Refusal (Critical Clause):
- Koffista reserves the right to refuse any order you place. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
- We reserve the right to refuse or cancel an order if we suspect fraudulent activity or if the product is out of stock, or if there was an error in pricing/description.

Price Changes (Critical Clause): Koffista reserves the right to change prices for our coffee products and services at any time without notice. The price charged will be the price in effect at the time the order is placed.
Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Taxes: All prices listed are inclusive of GST/other applicable taxes, as required by Indian law, unless otherwise stated.

Guest Checkout: Confirm that customers can checkout as a guest.
Account Responsibility: If a customer chooses to create an account, they are solely responsible for maintaining the confidentiality of their account credentials and password. Koffista is not liable for any loss or damage arising from failure to comply with this security obligation.
Prohibited Uses: List specific actions that are prohibited (e.g., using the site for unlawful purposes, sending spam, violating any Indian law or regulation).

Ownership: All content on the website, including text, graphics, logos, images, product photography, trademarks (e.g., Koffista), and website code, is the exclusive property of Koffista and is protected by Indian and international copyright and trademark laws.
Restrictions: You are prohibited from copying, reproducing, selling, or exploiting any content from the Service without express written permission from Koffista.

Product Warranty: State that the products are sold “as is.” Koffista does not guarantee that the quality of any coffee or product will meet your expectations.
Website Availability: We do not guarantee that the service will be uninterrupted, timely, secure, or error-free.
Liability Limit: This clause is essential for limiting your legal exposure. State that in no case shall Koffista, its directors, officers, or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages arising from your use of the service or any products procured using the service.

Right to Terminate: Koffista reserves the right to terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Provide the primary contact details for questions related to the Terms of Service. (This can be the same as your Contact Us page).
- Email: [email protected]